As we rely so heavily on digital for work, social life and commerce, we use a plethora of digital services and are exposed to increasing levels of risk from scams. Digital offers consumers so many opportunities and benefits, yet scammers look for easy targets. At Which? we help to protect all consumers from scams through consumer awareness activities, through working directly with businesses and through influencing policy makers.
In this webinar we will take a look at the types of scams facing consumers today and how you can help to protect your customers from scams, in turn protecting your business from impersonation, and increasing trust in your business or service.
About Which?: With more than 1.5m members and supporters, Which? is the UK’s consumer champion. As an organisation we’re not for profit and all for protecting consumers – a powerful force for good, here to make life simpler, fairer and safer for everyone. www.which.co.uk
Speaker Profile: Katie Lips is Head of Digital and Scams Policy at Which? where she leads a team of policy advisers and the cross organisational work on Digital and Scams. Katie has a deep interest in scams, in cybersecurity innovation and policy interventions that can protect consumers. Before joining Which? Katie consulted for organisations such as EY, Ogilvy, and BCG.
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